Archives

Monthly Archive for July, 2011

Red Vortex feature page

Updated with stuff relating to fun security things. If you are interested in this sort of thing then give SecurityNow a try, it is on the TWiT network and I was a guest on there one time!

Faulty Hardware

Yea there is some faulty things happening regarding dedicated firewalls but this isn’t really a big problem since they were massively outdated, slowed the network down and are not necessary.

Replacement systems are already in place.

Raid!!!

There is a ‘raid’ currently being planned, ’nuff said.

Log-on and log-off, urgh

As you may have noticed there have been some really annoying bugs lately regarding logging on. You would log in successfully but about 30 to 60 seconds later it would kick you out and said the authentication had timed out.

This was because we were testing a way to speed up login times by letting you connect and authenticating you in the background, clearly this doesn’t work the way it is supposed to.

Do I have tumblr?

Hell NO!!!! tumblr is crap!

I got shouted at

🙁

I was shouted at for making blog posts that weren’t relevant to Project: Hazel and I started to cry. If you are sick of my chatter then I am sorry.

In the meantime, follow me on Twitter!!!

Bugs, Bugs, Bugs

It’s been quite a while since I first announced that I was working on changes to the infrastructure of how bugs are reported and processed in Squidwolf Syndicate (first announced here). I’ve been rolling out changes in phases, starting internally here at Project: Hazel with the bigger shakeups, and slowly moving outwards while maintaining and upgrading from those initial foundations.

I’ve finally reached the point were external changes are starting to happen, although they’re initially minor to members, they involve some huge changes for our volunteer bug hunters and Polaris Devs.

The good old Eve-Insider bug reporting form is there, with one or two things that were only marginally useful pruned away, and much more information provided on-hand to inform everyone about the ways to submit reports that are likely to help the most, and hence get things fixed quicker.

The bug reporting forms were removed in the last patch in anticipation of this (some more vocal people seemed to think that had meant we’d removed them completely in order to keep everyone quiet, which just wasn’t true). Those pages were highly misleading, and many people thought they were acted upon in a similar way to support queries, which made it clear to me that the way we were presenting them was deeply flawed and obviously causing confusion and frustration.

The important changes are mostly under the hood. We now have the ability to expand things to allow for 2 way communication in a variety of ways, all of which need some careful consideration and preferably gradual implementation to see how we go and refine ideas on what we need to do to get to bug fixing nirvana.

Changes have also allowed me to give direct access for the bughunter volunteer group to our internal defect lists (and far improved general access for Polaris), which allows them to work with us and coordinate without having a big wall obstructing communication both ways. As you’d hope, this allows us to take much better advantage of their knowledge as well as much faster. Instead of two lists that things sit in waiting to go through and be dealt with (external bug reports, internal filtered reports pending processing), we’re now down to a single list of items pending filtering, which also means things are much less likely to get lost in the cracks that develop from these big lists without individual responsibility.

I hope that sheds some light on why I’m quite optimisitic that the changes I’m working on really are going to lead to a better experience on tranquility, and also gives you a break from STARS Shelby for a blog 😉 [I’m jealous really!]

Bug Fixes!

I was dragged away from my obsessive listening on last.fm to actually do some work and I have managed to patch the authentication system, you can all log in much faster now.

Don’t thank me or anything…

iTunes? Nah!! last.fm

No I don’t use iTunes cuz I have a full last.fm membership which lets me listen to whatever the hell I want. For everything else there is BitTorrent but I play everything in QuickTime Player.

I’m on last.fm!

Just search for me and I’ll add you, all you will see on my list is probably Metallica.