Shortly after 14:00 today, we started getting reports of various ingame problems. Symptoms included trades not being completed, items not appearing in inventory, destroyed mobs not disappearing from the game, Devs crying hysterically… Erm, that last bit was not visible ingame, actually.
We initially thought this was due to a botched start up and therefore went for a server reboot. That did not fix the problem, so we had to take the server back down and the issue is now being investigated further by our server team. The server will be started up as soon as possible. No further information is available at this time.
We sincerely apologize for the inconvenience this has caused. We would like to ask everyone to refrain from sending us emails and petitions about the problem for the time being. Players in need of reimbursement are asked to file only one petition, after the server comes back up and the nature and scope of the problem becomes clear.
HARR Megawatt Donut